VPN not connecting on Android? Here’s what to do

Using a VPN these days is nothing strange, although we can all agree that it’s not exactly a necessity for so many users. As some media outlets and influencers like to present them, at least. It all depends on how much you care about your privacy and what kind of geo-limitations you want to circumvent on your mobile device. Some users who do find them important have run into a problem where VPN is just not connecting on Android.

We made sure to explain why this might happen and provide you with a list of applicable solutions that will, hopefully, help you address the issue.

Table of contents:

  1. Make sure that the VPN access is allowed
  2. Reset cache and data from the VPN app
  3. Disable WLAN assistance and check the connection
  4. Reinstall the VPN
  5. Reset Network Settings
  6. Try with an alternative VPN solution

Why is VPN not connecting on my Android phone?

Solution 1 – Make sure that the VPN access is allowed

When you use your VPN client for Android for the first time, there should appear the prompt to add and enable VPN in the System Settings. You’ll get a Connection request and, once you accept it and connect to a preferred IP address, you’ll see the Key icon in the Status bar.

So, make sure to navigate to the VPN app and connect to any available location. Accept the connection and you should be able to connect without issues. On the other hand, if the VPN is still not connecting on your Android, continue with the steps below.

Solution 2 – Reset cache and data from the VPN app

Alternatively, like with any other app that doesn’t function as intended, you can navigate to App settings and clear the cache and the data. There’s always a possibility of data corruption which might result in issues with the app.

Follow these steps to reset cache and data from the VPN app:

  1. Open Settings.
  2. Choose Apps, then Application manager, All apps, or Manage apps.
  3. Find your VPN solution and open it from the list of all apps.
  4. Choose Storage.
  5. Tap Clear Cache and then Clear Data.vpn not connecting android
  6. Reboot your device.

Solution 3 – Disable WLAN assistance and check the connection

Certain OEM’s offer various solutions that ensure stable connection by simultaneously switching from one to another Wi-Fi network or to Mobile Data. Of course, if the current network is unstable, crashing, or just being super slow. This might break VPN so we suggest disabling those options.

In addition, the Virtual Private Network uses your physical IP address, filters it (replaces it with an alternative IP from your preferred location), and masks your current location that way. This means that you still need a stable Wi-Fi network in order to utilize a VPN.

Follow these steps to learn how to disable WLAN assistance and troubleshoot the connectivity on your Android device:

  • In the Notification shade, tap and hold on the Wi-Fi icon until you open Settings. Once there, open Additional (or Advanced) settings. Disable WLAN assistant and all similar modes.
  • Restart your router and your handset.
  • Disable Bluetooth and NFC temporarily.
  • Check out our articles about Wi-Fi and data issues on Android for more solutions.

Solution 4 – Reinstall the VPN

In addition, you might want to reinstall the VPN and give it another go. We already mentioned that you have to ensure that your subscription is paid in case you are using a premium VPN solution for mobile.

If that’s indeed the case, reinstalling the VPN might help. Just navigate to Play Store, locate your VPN by searching for it, and uninstall it. Reboot your device and install the VPN of your choice (the one you are subscribed to, obviously) again.

In case the VPN is not connecting again on your Android handset, try fixing it with the remaining solution.

Solution 5 – Reset Network Settings

If none of the previous steps worked for you, the problem might lie in the WLAN configuration on your device. Something might be wrong so we recommend resetting your router and resetting Network settings on your device.

Here’s what you need to do:

  1. Open Settings.
  2. Search Reset in the search bar and open Reset Network Settings.
  3. Tap on Reset and confirm the selection.vpn not connecting android

Solution 6 – Try with an alternative VPN solution

Finally, if the VPN of your choice just won’t work on your handset no matter what you do, consider canceling the subscription and switching to an alternative. And there are indeed plenty of alternatives on the Play Store.

We can recommend NordVPN and you would support the development of our website by buying it from the affiliate link above. This VPN is widely recognized and rather reliable on both Android, iOS, Windows, or Mac. However, it’s solely your choice.

With that said, we can conclude this article. Thank you for reading and, in case you have any questions or suggestions, feel free to tell us in the comments section below. We look forward to your feedback.

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September 23, 2020 12:34 pm

Still not working. I HAVE tried it with more than 4 vpn software on my phone please help me .I have samsung galaxy A20 MODEL.

September 27, 2020 2:14 am
Reply to  AADESH

I have an S9. Since the latest update, I have the same issue. Cannot connect VPN. I have tried 2. Samsung has been of no help. I know it is the phone, as iPhone users here have no issues with VPN products

October 2, 2020 10:16 pm
Reply to  Doug

I have an a71 and the same thing happened to me
After I updated the software
All my vpn and dns apps couldn’t connect
Please help

April 23, 2021 12:02 pm
Reply to  AADESH

The same way with Samsung A12

October 3, 2020 12:56 am

I have tried but it says that invalid username

November 18, 2020 10:20 am
Reply to  Henry

Turn off battery saving mode.

February 23, 2021 8:09 am
Reply to  Henry

Me too

Job swadik
Job swadik
March 15, 2021 5:52 am

Helping me in refuse to work