Messenger not showing notifications? Try these fixes

Even though Facebook suffered significant drops in the number of active users, Facebook Messenger is still holding up. And it’s still, globally, in the top 5 instant messengers, as many users still cling to it for various reasons. Now, recently, some users reported that Messenger is not showing notifications on their Android devices. If you are among them, find a way to solve this below.

Table of contents:

  1. Clear cache and data from the app
  2. Check notification settings
  3. Make sure the sender is not muted
  4. Reinstall Facebook Messenger

Why am I not getting Facebook Messenger notifications?

Solution 1 – Clear cache and data from the app

Firstly, you should check the Do not disturb option. Make sure that it is disabled before moving to additional steps on the list. Additionally, if you see notifications but there’s no sound, inspect system sound settings.

If the DND is disabled and notification sound is enabled, you should reset the app. That’s done by clearing cache and data from Messenger. This will log you out of Messenger and address a temporary halt within the app.

Follow these steps to clear cache and data from Facebook Messenger:

  1. Open Settings.
  2. Choose Apps.
  3. Tap All apps (App manager or Manage apps).
  4. Open Messenger.
  5. Tap Storage.
  6. Clear cache first and then data.messenger not showing notifications
  7. Reboot your device, log in to your Messenger account again.

Solution 2 – Check notification settings

Now, if notifications for a certain app are not coming through, the most important thing is to check notification settings. You’ll need to check both in-app and system notification settings to confirm that notifications are, indeed, enabled on your device for this particular app.

With that in mind, here’s what you need to do:

  1. Open Facebook Messenger.
  2. Tap on your profile pic in the top left corner.
  3. Open Notifications & Sounds.
  4. Make sure that notifications and notification previews are enabled.
  5. Now, swipe down the Quick settings and open Settings.
  6. Select Apps and then open All apps (on some devices App manager or Manage apps).
  7. Open Messenger from the list of apps.
  8. Select Notifications.
  9. Now, inspect all options and ensure that notifications are shown along with the sound. Make sure to set all Messenger notifications to High priority.

Solution 3 – Make sure the sender is not muted

As you might know, there’s an option to mute notifications for a certain chat or user. You can do so in the app or in the Notification shade. Time options are to mute user/group for 15 minutes, 1 hour, 8 hours, 24 hours, or until you manually turn the notifications back on.

Now, once you mute a user or group chat, you won’t be getting any notifications. Which is why you should ensure that the said user/group/page is not muted.

Follow these steps to check if a certain user is muted on your Facebook Messenger chat:

  1. Open Facebook Messenger.
  2. If you see the crossed-out bell icon next to a chat, it means that chat is muted.
  3. Tap and hold on a chat until the menu pops up.
  4. Then tap on the crossed-out bell icon to un-mute the chat.

Solution 4 – Reinstall Facebook Messenger

Finally, if Facebook Messenger is still not showing notifications on your Android, make sure to reinstall the app. You can also uninstall the Facebook app, just to cover all possible reasons why the Messenger notifications are not coming through.

Follow these instructions to reinstall Facebook Messenger on Android:

  1. Navigate again to Settings > Apps > All apps > Messenger.
  2. Uninstall the app and clear cache and data when prompted.
  3. Navigate to Play Store and install the app.
  4. Reboot your device.
  5. Log in again.messenger not showing notifications

And, with that said, we can call it a wrap. Thank you for reading, if you want to discuss this article further, but also find even more content, make sure to follow us on Facebook and Twitter.

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October 4, 2020 6:50 pm

Nothing was useful for me. If I don’t open the app, I don’t know if someone wrote me…

Tecmo SB Guy
Tecmo SB Guy
October 19, 2020 2:55 am
Reply to  Anonyme

Do you also send messages on Facebook Messenger on your Computer/Tablet? Doing that screws up the notifications on your phone.

I stopped using Facebook Messenger on my Computer/Tablet and did Solution #1 above and for now at least I’m getting notifications like I should when somebody sends me something.

Tecmo SB Guy
Tecmo SB Guy
November 1, 2020 6:28 pm

Well what I said before eventually didn’t work. It stopped notifying me again.

So I tried this and it seems to work for now:

Go to Settings. Search Optimize battery usage. Click on it. Go down to Messenger and make sure it’s set to NOT Optimize battery usage.

July 17, 2020 10:19 am

I suddenly stopped receiving messenger notifications on my lock screen. I tried all of these the article suggested and what actually worked at the end for me was to always leave messenger running in the background.So when I clear all my apps from being open in the background, I let messenger always running so I receive notifications on my lock screen.

November 16, 2020 7:05 pm
Reply to  Lunidi

Have you tried:
-go to Settings
-click Lock screen and security
-click Notifications
-then select All apps or turn on any Apps that you choose?

November 16, 2020 7:10 pm
Reply to  Lunidi

Have you tried:
-go to Settings
-click Lock screen and security
-click Notifications
-click All apps or turn on any Apps that you choose

Deepak Kumar
Deepak Kumar
November 22, 2020 2:20 pm

I reinstalled it and it worked.