Google Play Store stuck on waiting for Wi-Fi? Top 6 fixes

If you’re an Android user, the device is hardly useful without Google Play Store. Downloading and updating apps is of the utmost importance, of course. It requires connection and it’ll inform you if fails to connect with the “Google Play is waiting for Wi-Fi” prompt. However, some users are seeing this prompt even though they can confirm both Wi-Fi and Mobile Data are working perfectly.

Table of contents:

  1. Check your connection
  2. Clear Play Store data and cache
  3. Reset Google Play Store
  4. Update Google Play Store
  5. Reset Google Play Services
  6. Update your firmware

Why is Play Store stuck on waiting for download?

The first thing you should do is restart your device. If that doesn’t help, tap Cancel when prompted and then tap Download, as our reader Jan noticed. Thank you, Jan.

If these initial steps failed to address the issue, check the network, clear data from Play Store and associated services, or uninstall updates from Google Play Store and Google Play Services.

Solution 1 – Check your connection

Let’s start with a rather obvious troubleshooting step. This might be just another of those network issues, and we need to check it in order to confirm that there’s nothing wrong. Of course, we’ll look into both Wi-Fi and Mobile data (4G), as the reports state that neither of those works for the Play Store.

Here are some steps we need you to follow:

  • Try using any other app which depends on the connection. If everything is fine, move to Solution 2. If not, continue with the steps below.
  • Restart your router.
  • Restart phone.
  • Navigate to Settings > Apps > Play Store > Data usage and make sure Background Data is enabled.
  • Open Play Store and tap on the 3-line menu. Choose Settings and, under the App download preference, set Over any network and give it a try. Don’t forget to disable it later on to avoid data charges.
  • Reset Network settings. Open Settings > Backup & reset > Network settings reset.

In case you still can’t find a solution for a potential network problem, check out our articles about Wi-Fi and Data issues on Android.

With that out of the table, let’s continue with the troubleshooting.

Solution 2 – Clear Play Store data and cache

Just as any other Android app, the Play Store app collects data and cache to speed up the loading speeds and retain your searches. However, piling up data on local storage can eventually lead to some bugs and errors.

That’s why we need you to clear all data and cache from the Play Store. Don’t worry, it won’t change a thing.

  1. Open Settings.
  2. Tap Apps (Apps Manager).
  3. Open the Google Play Store.
  4. Choose Storage.
  5. Clear Data and Cache.
  6. Restart your device and open the Play Store.

If the Store is persistent in claiming you’re not connected, move to the next step.

Solution 3 – Reset Google Play Store

As you’re probably well aware, without flashing your phone, you won’t be able to uninstall pre-installed Google’s apps from your phone. This concerns Google Play Store and Play Services, especially.

What you can do, on the other hand, is reset it to default values. To a version that was pre-installed on your device at the time of the production.

Here’s how to do it:

  1. Open Settings.
  2. Tap Apps (Apps Manager).
  3. Open the Google Play Store.
  4. Tap on the 3-dots menu and then Uninstall updates. It’ll ask you do you want to restore the app to factory values. Confirm you do and wait until everything is done.
  5. Restart your handset and look for improvements.

Solution 4 – Update Google Play Store

This can be more than helpful, especially if only the current version of the Play Store app is giving you a hard time. With that said, there’s only one effective way to update Google Play Store with this error at hand.

And, for better or worse, it requires sideloading an up from the third-party source. The source is APKMirror, which is a safe and secure way to install official app releases.

Here’s how to update Google Play Store with a third-party APK:

  1. Open Settings.
  2. Choose Security.
  3. Enable “Unknown sources“. This will allow you to install non-store apps.
  4. Navigate here with your on-phone browser.
  5. Download the latest version of the Play Store to your device.
  6. Open it and install APK.
  7. Restart your device and check whether the “Google Play is waiting for Wi-Fi” error is re-appearing.

Solution 5 – Reset Google Play Services

Google Play Services is a vital part of every Android device. It grows larger over time, and the more apps you have the larger it’ll get. It mostly unifies all accounts and apps you’ve used those accounts to log into. This goes for the Play Store app, as well.

So, we suggest resetting Google Play Services. There are no drawbacks, except you might need to establish certain accounts for some third-party apps. Also, don’t expect its size will reduce substantially.

Here’s how to do it:

  1. Tap Settings.
  2. Choose Apps (Apps Manager).
  3. Open Google Play Services.
  4. Choose Storage > Manage storage.
  5. Open Manage space.
  6. Clear all Data.
  7. Get back to the app info screen and tap on the 3-dots menu.
  8. Uninstall updates from Google Play Services and restart your device.

If you still get the Google Play is waiting for a Wi-Fi error when trying to update or download apps, try updating the firmware.

Solution 6 – Update your firmware

Finally, the only remaining thing we can recommend is updating your firmware. Some Xiaomi users reported that updating the OS helped in this matter. Afterward, they were able to access the Play Store without any errors.

Here’s how to update your OS:

  1. Choose Settings.
  2. Open System.
  3. Select Software update.
  4. Tap Check for updates.
  5. If there’s an update available, install it.

With that said, we can wrap it up. Don’t shy away from sharing your thoughts on this particular Play Store error, especially some alternative solutions we overlooked. Thank you for reading and make sure to follow us on Facebook and Twitter.

Editor’s note: This article was originally published in November 2019. We made sure to revamp it for freshness and accuracy.

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May 25, 2020 2:14 pm

Nope,none of these is working 🙂

It still says download pending,or just downloading or just looking for Wi-Fi.None of these help

December 26, 2020 12:39 am

This can be caused by your current wifi connection being set to “Treat as metered” You might be able to fix this issue by changing the connection to “Treat as unmetered” A simple setting in Google Play would fix this wouldn’t it Google?

May 28, 2021 10:46 am

None of the above solutions worked for me. What worked for me was pressing Cancel and then pressing Download.

Zeke Krahlin
Zeke Krahlin
June 1, 2021 6:05 am
Reply to  Jan

Well whaddya know, that works for me, too! Thanks immensely, you’ve save me a headache and a half! I really didn’t wanna have to go through all the hoops described in this article, only to have it all fail anyway, like some have reported.

August 12, 2021 5:12 am
Reply to  Jan

This works. Thanks.

August 20, 2019 2:33 am

I fixed the problem by switching to another router,or another hotspot.

September 17, 2019 4:42 pm

I fixed the problem selling my watch.

Rhonda Lea Fries
Rhonda Lea Fries
December 17, 2020 2:50 pm

Turn off automatic updates.

I don’t know how Google did it, but somehow, having auto updates turned on makes WiFi downloads impossible.

September 3, 2020 11:45 pm

It’s not possible for one problem to have so many different solutions. It doesn’t make sense. This problem cannot be arising for such a huge range of reasons.

April 29, 2022 4:06 pm

The 2nd option worked for me, clearing data, cache and restarting the phone. Thanks a lot!

January 28, 2022 11:24 am

This is why I hate US. We have perfectly working unlimited 4g and 5g connections here in Europe, but because of your capped connections every fu***** device is complaining that they want a slow wifi connection instead.

Scream into Ether
Scream into Ether
January 14, 2022 10:37 pm

Step 1 worked!. thank you! 🤘😎