Fix: Google Photos not showing all photos

With the recent Material redesign and improvements in the machine-learning department, Google Photos are looking slick. But, the interface look and Assistant gimmicks won’t do you any good if the elementary purpose is failing you. Like, when the Google Photos app is not showing all photos.

Now, back in the October of 2017, this was a general issue for all users. It seems that Google sorted it out, but there are still some users unable to find certain photos on their phone app. Even if they’re, for some reason, easily found on Google Photos for Web.

Solution 1 – Clear Google Photos cached data

Even though there were major issues with missing photos, pilled up data and minor bugs are the most common reasons for this issue nowadays. And, with an app as Google Photos is, you don’t need all that cached data at all.

The app might load faster, but nothing of importance is lost if you delete it. Furthermore, that should resolve the issue at hand and show all photos you already have in Google Photos for Web.

Here’s how to clear the cached data in the Google Photos app:

  1. Open Settings.
  2. Tap Apps (Application Manager).
  3. Find and open Photos.
  4. Open Storage.
  5. Clear Data.google photos not showing all photos

Solution 2 – Choose what folders you want to backup

In usual circumstances, Google Photos will locate the folders containing photos and ask you whether you want to back them up or skip them. Chances are that you’ve skipped a folder and the Google Photos app avoids it like a plague.

Also, even if you’ve already set the folder and uploaded a few photos, there’s a chance that something changed and thus, the folder isn’t backing up no more. This can be regulated with ease, by simply re-assigning the device folders in the Google Photos app.

Follow these steps to choose which folders Google Photos should backup:

  1. Open the Google Photos app.
  2. Tap on the hamburger menu and select Settings.
  3. Tap Back up & sync.
  4. Choose Back up device folders.google photos not showing all photos
  5. Toggle On all folders you want to back up.

Solution 3 – Activate Google Drive integration

Even though Google Photos is a service on its own, it’s still, basically, a moderately advanced photo gallery. All uploaded photos are still stored in Google Drive > Google Photos folder. Therefore, if you’ve backed up photos to Google Drive, it doesn’t mean that those photos will show in Google Photos gallery. That need’s to be enabled on its own.

For that reason, we suggest enabling Google Drive sync to Google Photos. Here are the exact steps you need to follow:

  1. Open the Google Photos app.
  2. Tap on the hamburger menu and select Settings.
  3. Under the Google apps, toggle on Google Drive.google photos not showing all photos

Solution 4 – Check the Archive and Trash Bin

Now, what if you’ve already successfully¬†uploaded photos, but they’re nowhere to be found? Our best guess is to check both Archive and Trash Bin. Besides identifying faces and reordering the photos, Google Photos Assistant can suggest archiving photos.

Now, don’t worry, they are safe from any harm in the Archive. On the other hand, if you’ve deleted them, you have only up to 60 days to restore them. After that, they’re gone for good, so have that in mind.google photos not showing all photos

To access the Google Photos Archive and Trash Bit, just open the app and tap on the hamburger menu. There you should find both options.

Solution 5 – Move folders containing photos to internal memory

Me, personally, store all camera photos on the external memory. But that’s a built-in app. Other apps and services hardly allow changing the folder in which they store photos. Now, there’s a good reason for that. Most of the handsets require special permissions in order to access the SD card. And that, in this scenario, pose a difficulty for Google Photos.

Some user’s reports state that Google Photos can’t even locate the folder. And for that reason, we suggest moving the folder from the SD card to the internal storage. You can do it with the built-in file explorer (Files or My Files) which comes pre-installed on the device.

Here’s how to do it:

  1. Open the Files app.
  2. Access the SD and tap-and-hold on the folder you want to move.
  3. Choose Move from the available options.google photos not showing all photos
  4. Get back to internal memory and just tap Move to paste the folder there.
  5. Open Google Photos and navigate to Settings > Back up & sync > Back up device folders.
  6. Toggle on the newly-transferred folder and wait for the photos to upload.

Solution 6 – Use your PC to re-upload photos

Finally, the only remaining solution we can suggest is re-uploading photos to Google Photos for Web via PC. Now, what you’ll need to do primarily is to transfer photos to your PC. Afterward, you shouldn’t have a hard time dragging them to a Google Photos.

Follow the steps we enlisted below:

  1. Transfer your photos to a PC.
  2. Open a web browser and navigate to Google Photos.
  3. Select all photos and drag-and-drop them into a web browser.google photos not showing all photos
  4. Wait for the upload to finish.
  5. Clear cache and data on your handset, open Google Photos and log in.
  6. The troublesome photos should appear now.

After that, repeat the steps from the first solution and reset cached data in the Google Photos app. The missing photos should appear the next time you open Google Photos.

With that said, we’re through with this error. Make sure to tell us whether the enlisted solutions helped you in the comments section below.

Note: This article is a part of our Google Photos coverage. If you want to learn more Google Photos tips and tricks, or you have a certain problem with this app, visit our Google Photos Hub for more content.


Notify of
1 Comment
Most Voted
Newest Oldest
Inline Feedbacks
View all comments
carolyn gabb
carolyn gabb
January 4, 2020 9:40 pm

I am befuddled by the various solutions re my misssing google pics… They stopped coming in over two weeks ago… everything is on my phone but I need to have the pics on computer to manipulate them into documents. I need someone to WALK ME THROUGH the process. Trying to work with a distant recorded line just not helping. What can I do???

Get to know your phone!

If you just learned something new about your phone, and want more of that, subscribe to our newsletter.

We guarantee 100% privacy. Your name/email address will never be shared.
Would love your thoughts, please comment.x