Not getting Gmail notifications on Android? Top 8 fixes

Imagine having an email client that doesn’t notify you about received messages. Yep, that’s what some Gmail users on Android experienced recently. If you are among the affected group and Gmail notifications are not working for you, make sure to check the solutions we listed below.

Table of contents:

  1. Check in-app notification settings and system settings
  2. Whitelist Gmail from system optimization
  3. Check the Time
  4. Grant necessary permissions to Gmail
  5. Enable Sync
  6. Clear cache and data from Gmail
  7. Update the app and device firmware
  8. Sign out of your Google account and sign in again

Why am I not getting Gmail notifications on my phone?

There are various reasons why you are not getting Gmail notifications on your Android smartphone. Starting with a system bug (or Gmail bug) that some Samsung users run into.

Moving on, notifications might be disabled in the app or the system optimization measures are forcibly preventing Gmail from working in the background. Or maybe your Gmail inbox is not updating.

Solution 1 – Manage Labels

The one solution that seems to resolve this issue for most users is changing how you manage labels inside the Gmail app. Here’s what you need to do:

  1. Open the Gmail app.
  2. Open the hamburger menu, and go to Settings.
  3. Tap your email address.
  4. Go to Manage notifications not working
  5. Now, tap any mail type you want to change.
  6. Tap Sync messages, and choose Last 30 days.

*Big thanks to David Stone who showed us this solution in the comments.

Solution 2 – Check in-app notification settings and system settings

Let’s start by thoroughly inspecting both the system and in-app notification settings. There are small chances that certain alerts are disabled by mistake or by a system bug. Additionally, ensure that the DND (Do Not Disturb) is disabled. Check out our article about managing notifications on Android for more details about dealing with alerts.

Follow these instructions to check notification settings for Gmail:

  1. Open Gmail.
  2. Tap on the hamburger menu and then open Settings.
  3. Choose General settings.
  4. Tap Manage notifications.
  5. Ensure that everything is enabled.
  6. Open Mail under your Gmail address and make sure that notifications are notifications android
  7. Reboot your device and check for improvements.

Solution 3 – Whitelist Gmail from system optimization

The battery life/SoT race has led many OEMs to create quite annoying system utilities that tend to kill background apps.

This comes with the intention to make everything smoother while saving some battery juice, especially when idle. However, these utilities tend to kill some important apps and thus prevent important push notifications from coming through.

The procedure might differ based on your device (Samsung, Huawei, and Xiaomi all have this background optimization built-in).

Solution 4 – Check the Time

Another important thing is to ensure that your time and date are properly set. The best way to do so is by using the automatic time zone settings, based on your geolocation. This should prevent issues with certain apps.

Here’s how to enable Automatic time on Android:

  1. Open Settings.
  2. Choose System.
  3. Open Date & time.
  4. Ensure that “Use network-provided time” and “Use network-provided time zone” are notifications android

Solution 5 – Grant necessary permissions to Gmail

Moving on, you can try and set Gmail as the default app and ensure that it autostarts. This is usually far from being a necessity for an email client to work on Android.

However, we read a bunch of reports from Samsung Galaxy S10 users that had issues with Gmail. For some, tweaking permissions and using Gmail as the default client helped.

Follow these steps to check permissions for Gmail:

  1. Open Settings.
  2. Choose Apps and then select App manager, Manage apps, or All apps (depends on the device’s manufacturer).
  3. Locate and open Gmail.
  4. Choose Permissions.
  5. Grant all necessary permissions.
  6. Now, get back to the list of all apps, tap on the 3-dot menu and open Default notifications not working on android
  7. Set Gmail as the default email app.

Solution 6 – Enable Sync

This might sound like a shot-in-the-dark kind of solution but the craziest things happened by mistake. Namely, if Gmail Sync is erroneously disabled, now emails won’t come through to you.

This doesn’t apply exclusively to Gmail notifications not working, but it’s still an essential troubleshooting step worth following.

Here’s where to check whether Gmail Sync is enabled:

  1. Open Settings.
  2. Choose Accounts & sync.
  3. Ensure that Auto-sync data is enabled.
  4. Then select Google.
  5. Locate Gmail and ensure that sync for Gmail is indeed enabled.not getting gmail notifications

Solution 7 – Clear cache and data from Gmail

Another thing you can do is clear the cache and data on your Android phone. This will reset the app and revert it to its original state. If you have any non-Gmail addresses linked to the Gmail account, you’ll need to set them up again after this procedure.

Follow these instructions to clear cache and data from Gmail on Android:

  1. Navigate to Settings > Apps > All apps > Gmail again.
  2. Select Storage.
  3. Clear the cache first and then clear the data.not getting gmail notifications android
  4. Reboot your device.

Solution 8 – Update the app and device firmware

Moving forward, make sure that your Gmail app is up to date. Also, do the same for your handset firmware. When the issue massively occurred for hundreds of Samsung users, the problem was addressed with a patch.

Both OS and respective apps should update automatically by default. However, you can check for updates manually by following these instructions:

  1. Open the Google Play Store and search for Gmail.
  2. If there’s an update available, install it.
  3. Now, open Settings > System.
  4. Check for system updates and install them, too.

Solution 9 – Sign out of your Google account and sign in again

Finally, you can try and remove your Google account and add it again. That way, a possible Gmail halt might stop occurring and your push notifications should come through. Just make sure to back up your data before logging out.

Here’s how to remove your Google account and add it again:

  1. Open Settings.
  2. Select Accounts & sync.
  3. Select Google.
  4. Tap on the menu at the bottom and remove the notifications not working android
  5. Reboot your device, add the account and check for improvements with Gmail notifications.

On top of this, you can also try and unlink the Gmail accounts on your phone (if you’re using multiple accounts, of course), and see if that makes a difference.

With that said, we can call it a wrap. Thank you for reading and we certainly hope one of these solutions helped you if you’re not getting Gmail notifications on your Android phone. If you have anything to add or take, do so in the comments section below. We look forward to your feedback.

Subscribe to our Newsletter

If you just learned something new about your phone, and want more of that, subscribe to our newsletter.

We guarantee 100% privacy. Your name/email address will never be shared.

Notify of
Most Voted
Newest Oldest
Inline Feedbacks
View all comments
David Stone
David Stone
April 17, 2020 8:10 pm

This is the only thing that worked for me regarding not getting gmail notifications for a new email on my android . After doing all the other obvious stuff to make sure you are going to get notifications, you have to change the setting for syncing the labels. For some unknown reason, the default doesn’t set them all be synched.

For my google pixel 3–

1) Go to Settings
2) Go to the Gmail address in question
3) Go to Manage Labels
4) Change any that are not synched to sync ‘Last 30 days.’

Restart phone and it should work.

Connie Nogle
Connie Nogle
April 25, 2020 8:02 pm
Reply to  David Stone

Hey ! THANK YOU , that helped more than the article! 🙂

Alexey Borisov
Alexey Borisov
April 28, 2020 11:42 am
Reply to  David Stone

Worked for me as well. Thanks David

Jim B
Jim B
May 22, 2020 11:39 pm
Reply to  David Stone

Did not work. This is what I hate about Androids. They work, they work, they work – and then they don’t work and you have “factory reset” them and spend an entire day rebuilding the phone from scratch.

June 9, 2020 12:20 pm
Reply to  David Stone

This did the trick David, thank you so much! (The article didn’t help otherwise)

Michael McBride
Michael McBride
March 30, 2021 4:38 pm
Reply to  David Stone

That worked for me! More helpful than the article!!!! I owe you a beer! Big thanks to you too!!!!

April 25, 2021 11:16 pm
Reply to  David Stone

David, you are a legend! Thank you!

January 20, 2022 11:11 pm
Reply to  David Stone

Is this for the case when screen is turned off and locked?

December 21, 2020 11:59 am

None if these solutions is working. Android lollipop, samsung note 3.

December 8, 2020 12:11 am

This article is s***, but Dave Stone is the man.

Ivan Jenic
Ivan Jenic
December 8, 2020 8:28 am
Reply to  ILoveDaveStone

Fair enough.

November 20, 2020 1:11 am

I have android pie. Disabled the app, uninstalled updates and it works great now. This is why i am update shy.

October 3, 2020 11:54 pm

The best solution is from this guy, David Stone, thank you so much