Although many platforms offer similar features, Snapchat is still going strong and has an abundance of users. The app is slightly underdeveloped on Android (in comparison to iOS) but it’s still doing what it’s supposed to do. However, some users are reporting that Snapchat is not sending messages as of lately. Most users get the “Waiting to send” prompt but the message (Snap) is never sent.
If you are having the same or similar issues with Snapchat on Android or iOS, check the steps we listed below.
Table of contents:
- Check if Snapchat is down
- Inspect the internet connection
- Clear app’s cache and data (Android)
- Reinstall Snapchat
What do you do if your Snapchats aren’t sending?
1. Check if Snapchat is down
The first thing to do is to confirm that there are no temporary issues with the service. Server-side issues are not uncommon, even on the largest platforms. So, before moving to troubleshoot your side, let’s see if the issue is plaguing more users and is Snapchat down.
Usually, issues that are widespread tend to be resolved swiftly. So, no worries, soon enough you’ll be able to send Snaps again.
2. Inspect the internet connection
The next thing to do is check the internet connection and confirm that you can interact with other network-reliant apps without issues. If everything works for other apps but not for Snapchat, continue to the next step. On the other hand, if you are having a hard time with your Wi-Fi network and your Android won’t connect, check this article.
The same goes for iOS users with a slight addition. If you are using mobile data with Snapchat, navigate to Settings > Snapchat and confirm that Snapchat has access to Cellular Data. And, if you are experiencing Wi-Fi issues on iOS 14, we have a few suggestions for you. You can find them in this article.
3. Clear app’s cache and data (Android)
If you are using Snapchat for Android, resetting the app by clearing locally stored data might fix the issue. Chances are that the app data is corrupted and thus Snapchat is not sending messages.
Here’s how to clear data from the Snapchat app for Android:
- Open Settings.
- Tap Apps.
- Expand All apps.
- Open Snapchat.
- Tap Storage.
- Clear data and restart your device.
4. Reinstall Snapchat
Finally, if none of the previous steps worked for you, the last remaining solution is to reinstall the app. This should resolve a temporary halt and, once you sign in again, everything should work as intended.
Here’s how to reinstall Snapchat on your Android:
- Open Play Store.
- Look for Snapchat and open it from results.
- Tap Uninstall.
- Restart your phone and install Snapchat again.
- Sign in and look for improvements.
And this is how to reinstall Snapchat on an iPhone:
- From the Home Screen or App Library, tap and hold Snapchat.
- Tap Delete App.
- Confirm and restart your phone.
- Look for Snapchat in App Store and install it.
Don’t forget you can’t send messages to users who blocked you. And there’s no way to find out if that is actually the case. So, that’s another option. Also, consider reporting the issue to Snapchat Support. You can tweet at them on the aforementioned Twitter handle.
That should do it. Thank you for reading and we hope one of these solutions helped you address the problem. In case you have any questions or suggestions, feel free to share them with us in the comments section below.