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Phone volume keeps going down by itself? Check these solutions

phone volume keeps going down

On Android, there’s usually a headphone option that will notify you if you turn up the volume above a certain grade. However, other than that, we are not aware of any system-related option that lowers the volume on its own. And that’s exactly what’s happening to some users. It seems that the phone volume keeps going down without the user’s input. No accidental touches on the Volume keys or lowering volume through UI. If you’re affected by this, make sure to check the instructions we provided below.

Why is my phone volume automatically going down?

There’s always a possibility of a hardware defect but, if we put that aside and stick to software, the most probable reason for this is a system bug of sorts. Of course, some third-party apps can do it, too.

So, make sure to restart your Android first. If that does nothing and the issue persists, uninstall third-party apps that might’ve something to do with volume, and ensure that you have the latest firmware on your device.

1. Restart your Android phone

A good way to start troubleshooting is to restart your Android device. To access the Power menu, press and hold the Power button. If the phone volume keeps going down after you’ve restarted it, make sure to navigate to Settings > Accessibility and disable everything that can potentially change the phone’s volume on its own.

If you see no changes and the volume keeps lowering by itself, make sure that no third-party app does this. The best way to do that is to boot your phone into Safe mode and test it out.

2. Make sure that no third-party apps lower the volume

Some third-party apps may, with the proper permissions, work in the background and access volume settings. We suggest booting into Safe mode and seeing if the issue persists with that in mind. If that’s the case, move to the next step. If not, and the phone volume doesn’t keep lowering in Safe mode, you should probably uninstall all suspicious apps that possibly have access to volume controls.

Here’s how to boot into Safe mode on Android:

  1. Press and hold the Power button until the Power menu appears.
  2. Tap and hold on to the Power off icon until the pop-up appears. It should inform you about the safe mode and offer options to enter the Safe mode or cancel the action.
  3. Tap OK to boot into the Safe volume keeps going down by itself
  4. Once the device boots into Safe mode on Android, you’ll see the Safe mode strip at the bottom of your screen.
  5. Just reboot your device to get back to the system.

3. Update your phone

Many Pixel users reported this problem and it seems that it’s quite prominent on a variety of Google phones. This just adds an insult to injury, considering that the Pixel 6 lineup was introduced with a lot of bugs. Some of these completely ruin the user experience, but some are just incredibly annoying and most clues point toward system issues rather than third-party app issues or the user’s erroneous usage of the device. Still, it seems that updates fixed a good chunk of the most noticeable issues.

So, what you can do is report the problem to Google and ensure that your device is up to date. To update your Android device, navigate to Settings > System > Software update and install all available updates. Usually, security updates and bug patches come out every month. But it depends on how old is your device.

4. Reset your device to factory settings

Finally, we can only suggest resetting your device to factory settings. The factory data reset is something we consider to be the last resort but this is most likely a system problem, so starting anew isn’t the worst thing you can do. Especially if you recently updated your phone to a newer version of Android OS.

Here’s how to reset your Android to factory settings:

  1. Open Settings.
  2. Choose System.
  3. Select Reset options.
  4. Tap Erase all (factory reset).
  5. Tap Erase volume keeps going down by itself
  6. Your device will restart and you’ll get to the initial setup screen.
  7. From there, sign in to Google and/or to OEMs account and restore everything that’s backed up. Hopefully, this will resolve the issue with the volume.

And, with that said, we can conclude this article. Thank you for reading and don’t forget to share your thoughts with us in the comments section below. As always, we look forward to hearing from you.

Editor’s note: This article was initially published in May 2022. We made sure to revamp it for freshness and accuracy.

Picture of Aleksandar Ognjanovic

Aleksandar Ognjanovic

Managing editor at Mobile Internist. @lemmingspain My fascination with mobile technology, particularly Android and iOS, began years ago and continues today. I'm captivated by the constant evolution in the smartphone industry and its impact on our daily lives, always anticipating the next big innovation. That’s the main reason why I found myself writing instructive content on the subject for users who are not as familiar with all the bells and whistles.
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