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Nest Audio Bluetooth keeps disconnecting (FIX)

Nest Audio Bluetooth keeps disconnecting

Although casting has its own fair share of issues, the Bluetooth capability of Google Nest Audio seems to be less reliable and Google is hardly doing anything to fix this years-old problem. The most common issue reported by users is that the Nest Audio Bluetooth keeps disconnecting from paired devices on random occasions. If you have these problems, too, check the instructions we provided below thanks to the Nest community and Reddit users. They helped many users avoid frequent disconnections.

How do I fix Google Nest Audio Bluetooth?

You can usually fix Google Nest Audio Bluetooth issues just like on any other speaker from the Google Home/Nest lineup. Although there seems to be a bug or an underlying problem for years, some users managed to address or mitigate the issue by restarting the speaker, unpairing it from the device (e.g. smartphone) and pairing it again, or changing the Group delay correction to 7ms or 15ms. Finally, you can try resetting the device to factory settings and check if that helps.

1. Restart the Nest Audio

The first thing you should try is restarting the Nest Audio speaker and trying to play audio again via Bluetooth. To restart the Nest Audio, all you need to do is to unplug the device from the power source and plug it in after 10 seconds or so.

If that does nothing, try unpairing the speaker and pairing it again. Hopefully, this sorts out the problem.

2. Unpair and pair the speaker and your other device again

The next thing you can try is to remove the paired device from the list of Paired devices in the Google Home app and add it again. This might help prevent frequent Nest Audio Bluetooth disconnecting in the future. Once you remove the device from the app, delete Google Nest Audio from your phone’s Paired devices list, as well. Only after that, enable the Pairing mode and pair your phone/TV/other with the Nest Audio.

Here’s how to remove Bluetooth devices and pair them again in Google Home:

  1. Open Google Home.
  2. Open the Nest Audio from the list of available devices.
  3. Tap on the gear icon at the top to open Settings.
  4. Select Audio.
  5. Choose Paired Bluetooth devices.
  6. Tap on the X next to the device and unpair it and then confirm when prompted.Nest Audio Bluetooth keeps disconnecting
  7. On your smartphone, open Settings > Connections > Bluetooth and remove the Nest Audio from the list of paired devices. Make sure that Bluetooth is enabled on your phone. This applies to other Bluetooth-capable devices like TVs or laptops. Go back to Google Home > Nest Audio > Settings > Audio > Paired Bluetooth devices and Enable pairing mode.
  8. Connect to your phone (or another device) and check for improvements.

3. Put some distance between your devices

Some affected users managed to address the problem by physically distancing two devices from each other and distancing both from the Wi-Fi router. For some reason, it seems that there’s a signal interference that caused Nest Audio Bluetooth to disconnect. If that’s an option for you, separate the devices a bit and check for improvement in Bluetooth reproduction.

If that fails, try changing the audio sync as explained in the next step.

4. Change Group delay correction

Although this shouldn’t be the case, there are plenty of reports about Bluetooth reproduction not being perfectly synced. Some even managed to resolve the disconnection issues by changing the delay value from 0ms to 7ms. Although, you can go for even higher values like 15ms, based on some user suggestions we found on Reddit.

Here’s how to change Group delay correction in the Google Home app:

  1. Open Google Home on your phone.
  2. Select the Nest Audio and tap on the gear icon to open Settings.
  3. Choose Audio.
  4. Select Group delay correction.
  5. Use the slider to set the value to 7ms (or 15ms).Nest Audio Bluetooth keeps disconnecting
  6. Check if the Nest Audio Bluetooth still keeps disconnecting after that.

5. Reset the Nest Audio to factory settings

Finally, if none of the previous steps worked, you can try resetting the Google Nest Audio to factory settings and then setting up the speaker anew in the Google Home app. Based on reports, this will sort out the problem but, sadly, it’s implied by many that this is a temporary solution and that Bluetooth issues return after some time. With that in mind, you can report the problem to Google in Google Home > Account > Help & feedback and hope for a solution.

Follow these instructions to reset the Nest Audio to factory settings:

  1. Turn off the mic on your Nest Audio (physical switch on the back) and then, once the LEDs get orange, press and hold on to the middle of the speaker for 10 seconds to reset it to factory settings.
  2. Open the Google Home app on your phone.
  3. Tap on + or Add on the main screen.
  4. Select Set up a device and then choose New device.
  5. Enable Location and Bluetooth on your phone and follow further instructions to set up and configure your Nest Audio smart speaker.

On that note, we can call it a wrap. Thank you for reading and feel free to share your thoughts in the comments below. As always, we look forward to hearing from you.

Picture of Aleksandar Ognjanovic

Aleksandar Ognjanovic

Managing editor at Mobile Internist. @lemmingspain My fascination with mobile technology, particularly Android and iOS, began years ago and continues today. I'm captivated by the constant evolution in the smartphone industry and its impact on our daily lives, always anticipating the next big innovation. That’s the main reason why I found myself writing instructive content on the subject for users who are not as familiar with all the bells and whistles.
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