What to do if Gmail keeps crashing on Android

Gmail is easily the most used mail client on Android. Mostly because it comes with the OS and the fact that once-great Inbox is no more. Many people dislike it, as the app is not as intuitive as some other clients. To add insult to injury, it seems that Gmail keeps crashing for some Android users.

Table of contents:

  1. Clear cache and data from the Gmail app
  2. Disable and re-enable the app
  3. Sign out of your Google Account and sign in again
  4. Disable Dark mode
  5. Update the app

Why does my Gmail app keep crashing?

There are various reasons why the Gmail app might keep crashing repeatedly on Android. The most common reasons are the corruption of locally stored cache and a variety of bugs. One of the common reasons is the Dark theme.

In order to fix this, make sure to follow the steps we listed below.

Solution 1 – Clear cache and data from the Gmail app

The first step you should take to address the issue at hand is to clear cache and data from the Gmail app. Pilled up locally-stored data might cause this issue. Especially if the app is unstable to start with due to a bug.

Follow these instructions to clear cache and data from Gmail for Android:

  1. Navigate to Settings > Apps > All apps > Gmail again.
  2. Select Storage.
  3. Clear the cache first and then clear the data.gmail keeps crashing
  4. Reboot your device.

Solution 2 – Disable and re-enable the app

If the Gmail app keeps crashing, you can try to reinstall the app or, if it’s a system app, disable it and re-enable it again. Most users who run into issues with Gmail for Android fixed the problem this way.

Here’s how to reinstall or disable/re-enable Gmail for Android and prevent further crashes:

  1. Navigate to Settings > Apps > All apps > Gmail.
  2. Tap Uninstall or Uninstall updates.
  3. Now, open the Play Store and locate Gmail.
  4. Install Gmail and reboot your device.

Solution 3 – Sign out of your Google Account and sign in again

This solution might look like a long shot but it seemingly works for some. What you need to do is sign-out of your Android account and then sign in again. This, in combination with previous troubleshooting steps, should address the problem.

Follow these instructions to sign out and then sign back into your Google Account on Android:

  1. Open Settings.
  2. Select Accounts & sync.
  3. Select Google.
  4. Tap on the menu at the bottom and remove the account.gmail keeps crashing
  5. Reboot your device, add the account and check for improvements with Gmail notifications.

Solution 4 – Disable Dark mode

One frequent and well-documented reason for this occurrence is the dark mode for Gmail on Android. Namely, after Android 10 was introduced, Google made sure to provide the dark theme for the majority of its apps for Android. When the long-awaited dark them for Gmail was introduced, many users reported crashes.

Now, Google removed the dark theme temporarily and added it again after it was fixed, but we can’t say with certainty whether this feature is definitely stable on all those Android devices. It is currently exclusively available on Android 10.

So, we recommend disabling the dark theme and looking for improvements:

  1. Open Gmail.
  2. Tap on the hamburger menu and then open Settings.
  3. Choose General settings.
  4. Tap on Theme and select Light.
  5. Reboot your device and check for improvements.

Solution 5 – Update the app

Finally, this is more of a reminder and a continuation of the previous step. Always make sure to keep your apps up to date. You can open Play Store > hamburger menu > My apps & games. Once there, make sure to update all pending apps.

And, on that note, we can conclude this article. Thank you for reading and we certainly hope the here-provided steps helped you resolve the issue. If your Gmail still keeps on crashing, make sure to tell us in the comments section below.

Subscribe to our Newsletter

If you just learned something new about your phone, and want more of that, subscribe to our newsletter.

We guarantee 100% privacy. Your name/email address will never be shared.

Notify of
Most Voted
Newest Oldest
Inline Feedbacks
View all comments
June 9, 2020 6:22 am

Nothing is working! If I choose Google, when I find it, it shuts down! I don’t know what’s happened! All I know is that I have an important video app’t today but can’t get onto my gmail to access it!
My phone is working but my Galaxy Tab A (2016) tablet

June 8, 2020 6:54 pm

How do you uninstall gmail? I only have Disable or Force Stop!

Laura Klabe
Laura Klabe
March 23, 2021 3:41 am
Reply to  Susan

They said and/or. If you don’t have uninstall, disable it and reenable it. Its almost the same

March 23, 2021 7:07 pm
Reply to  Susan

Go to the Play Store and search for Gmail. You have the option to uninstall it from there. Then you can reinstall it.

Sita nayar
Sita nayar
September 1, 2020 12:35 pm

Why am I not able to open my mail in the inbox?why does the gmail keeps stopping

Marcin Kryszak
Marcin Kryszak
September 18, 2020 3:14 pm

thank’s, 1st option worked wor me

August 9, 2021 5:44 pm

Since this article came up in my search and nothing here worked, here is what did work for me. Went to Play Store > click the little avatar icon top right > click manage apps and device > click Manage tab > scroll down to gmail app and tick the tick box > a trashcan will appear at the top, click that and delete all updates for that app.

It reverted back to an older version and that works fine. I may try updating it again in the future…. I don’t know

August 10, 2021 8:32 am
Reply to  Adam

I did re-install the newest update and it works fine again

May 30, 2021 2:25 pm

it says it will clear all my data if I uninstall

Robert Bazalgette
Robert Bazalgette
March 25, 2021 1:21 pm

I had the same problem. Vexing. However, I eventually found on the “play Store” menu an option to update all the apps, and now my email seems to be restored. phew !

Pieter du Preez
Pieter du Preez
March 24, 2021 9:21 am

I’m experiencing a problem on my tablet : Gmail Keeps Stopping. Followed steps 1 – 3 and step 5 but nothing has changed. Step 4 is not possible at all – no reaction whatsoever. Google and Truecaller are the same — keeps stopping. I disabled, unable, uninstalled, installed Google apps and still nothing. Seems that technology and certain “individuals” are controling our lives and devices 🙁 🙁

Lars Callø Thygesen
Lars Callø Thygesen
March 23, 2021 10:56 am

I’ve tried 4 of the 5 solutions and nothing works. Number 4 ^s not possible because I couldn’t open Gmail

lars thygesen
lars thygesen
March 23, 2021 1:56 pm

I have now, from another forum, found the solution: De-install or deactivate android system webview

Anthony Shane
Anthony Shane
March 23, 2021 2:05 am

I have tried all nothing works. I clear the data it will work then next time I open it crashes again. Each time opening looks like trying to do a meeting. The search short cut on my home screen keeps crashing also.

Asika Isichei
Asika Isichei
March 30, 2021 9:53 am
Reply to  Anthony Shane

It finally worked!

However I used another platform tip and uninstalled android webview in playstore

Edward Baldwin
Edward Baldwin
April 8, 2021 11:17 pm
Reply to  Asika Isichei

After trying everything else (several times, in all sorts of order), that worked for me. Thank you!