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Apple ID grayed out? Here’s a quick fix

apple id grayed out

You don’t need a network connection on your iPhone to access your Apple ID account from the top of Settings. Apple ID/Account settings that include iCloud and Account settings should be accessible at all times. Sadly, that doesn’t seem to be the case for some users. Some of them report that Apple ID is grayed out in Settings. They are unable to make any changes or even access the account. We made sure to explain why this can happen and how to fix it in a few simple steps.

Why is my Apple ID profile grayed out?

If you can’t open your Apple ID Settings, it’s usually nothing to worry about. It’s caused by one of the following things:

  • You set Account Changes to Don’t Allow in Content & Privacy Restrictions under Screen Time.
  • Apple System Status server for Apple Account is down at the moment.
  • An organization that issues the device limits your profile activity.

In most cases, the problem is related to a certain Screen Time feature found under Content & Privacy Restrictions that can block access to Apple ID account settings. You can also prevent app installation from App Store, even remove App Store, and many other things in Content & Privacy Restrictions. Some suggest turning Off Screen Time completely but that’s not really necessary as long as you know where to look. Here’s what you need to do:

  1. On your iPhone or iPad, open Settings.
  2. Select Screen Time.
  3. Choose Content & Privacy Restrictions.
  4. Scroll down and, under Allow Changes, select Account Changes.
  5. Select id grayed out

That should fix the problem. You can also disable Screen Time if it’s of no use to you, but, again, that’s an overkill when dealing with this particular problem.

On the other hand, if you still can’t access Apple ID settings on your iPhone or iPad, you should navigate to Apple System Status and ensure that the Apple Account Service is not down. This rarely happens but, considering that all on-device account changes apply to servers, it can pose a problem if the server is down. That’s the main reason why Apple ID Settings get stuck while updating.

Finally, if you navigate to Settings > General, you shouldn’t see a Profile on a device you own. However, if an organization (school or university) owns the device, they might limit your access. This sounds obvious but we had to mention it because it’s a legitimate reason.

With that said, we can conclude this article. Thank you for reading and feel free to share your thoughts in the comments section below. Your feedback is always welcome.

Picture of Aleksandar Ognjanovic

Aleksandar Ognjanovic

Managing editor at Mobile Internist. @lemmingspain My fascination with mobile technology, particularly Android and iOS, began years ago and continues today. I'm captivated by the constant evolution in the smartphone industry and its impact on our daily lives, always anticipating the next big innovation. That’s the main reason why I found myself writing instructive content on the subject for users who are not as familiar with all the bells and whistles.
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