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Top 7 fixes for There was a problem resetting your PC error

There was a problem resetting your PC error

For many Windows users, attempting to reset their PC can result in the frustrating error message “There was a problem resetting your PC.” This issue has become a major stumbling block for users attempting to refresh or restore their systems to their default settings.

Whether you’re troubleshooting system errors or trying to clean your system for a fresh start, this error can stymie your progress. If you find yourself in this situation, keep reading to learn how to resolve this issue.

How to resolve the “There was a problem resetting your PC” error in Windows

The error “There was a problem resetting your PC” in Windows can halt the reset process, preventing you from refreshing or restoring your system to its default state. This problem could be caused by corrupted system files, issues with the recovery environment, or specific configurations and updates.

Here are some effective ways to address and resolve this issue:

Solution 1: Run the System File Checker (SFC)

Corrupted or missing system files can prevent the reset process. Running the SFC scan can repair these files.

  1. Right-click on the Start button and select Windows PowerShell (Admin) or Command Prompt (Admin).
  2. Type sfc /scannow and press Enter. Wait for the process to complete and then restart your computer. There was a problem resetting your PC error

Solution 2: Use the DISM Tool

The Deployment Image Servicing and Management (DISM) tool can fix Windows corruption errors that SFC cannot.

  1. Open PowerShell or Command Prompt as an administrator.
  2. Type DISM /Online /Cleanup-Image /RestoreHealth and press Enter. Restart your computer after the operation completes. There was a problem resetting your PC error

Solution 3: Refresh Your PC Without Affecting Files

If direct resetting fails, you can refresh your PC through Advanced Startup options.

  1. Hold the Shift key down while you select Restart from the Start menu.
  2. On the Choose an option screen, go to Troubleshoot > Reset this PC > Keep my files.

Solution 4: Manually Re-enable the Windows Recovery Environment

The error might occur if the Windows Recovery Environment (WinRE) is disabled.

  1. Open an Administrator Command Prompt or PowerShell.
  2. Type reagentc /enable and press Enter.

Solution 5: Perform a System Restore

If you have system restore points created, reverting to a previous state before you encountered the reset issue might help.

  1. Type Create a restore point in the Start search box and press Enter.
  2. In the System Properties window, click on System Restore.
  3. Follow the prompts to choose a restore point and restore your system.

Solution 6: Reset Your PC from Windows Recovery Environment (WinRE)

If resetting from within Windows doesn’t work, try resetting from WinRE.

  1. Restart your PC and press F11 (or the appropriate key for your system) repeatedly upon startup to enter WinRE.
  2. Navigate to Troubleshoot > Reset this PC.

Solution 7: Use Installation Media to Reset or Reinstall Windows

Creating a bootable USB or DVD with Windows 10 or Windows 11 can allow you to perform a clean install or reset.

  1. Download the Media Creation Tool from the Microsoft website and create a bootable USB or DVD.
  2. Boot your PC from the installation media, choose your language and preferences, and then select Install now.
  3. During installation, select Custom if you wish to perform a clean install or follow the prompts to reset your PC, keeping your files if desired.

Encountering the “There was a problem resetting your PC” error can be a significant barrier to managing and maintaining the health of your Windows system. However, as we’ve seen, this problem, while widespread, is not insurmountable.

You can overcome this challenge by using a variety of solutions, including running system file checks with SFC and DISM tools, refreshing your PC via Advanced Startup, and even using installation media for a clean reinstall. Each method provides a way to bypass the error, allowing you to reset your computer and restore its functionality.

Armed with these solutions, you’ll be ready to face the error head on, paving the way for a smoother and more efficient computing experience.

Picture of Aleksandar Ognjanovic

Aleksandar Ognjanovic

Managing editor at Mobile Internist. @lemmingspain My fascination with mobile technology, particularly Android and iOS, began years ago and continues today. I'm captivated by the constant evolution in the smartphone industry and its impact on our daily lives, always anticipating the next big innovation. That’s the main reason why I found myself writing instructive content on the subject for users who are not as familiar with all the bells and whistles.
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