Fix: OneDrive for Android not uploading photos

Since you get Google Drive by default with a Google account, there’s a little need for a casual user to use Microsoft OneDrive on their Android handset. But, that doesn’t mean that there are no advantages. Especially if you’re using a Windows PC too and want to sync files and photos between the two in a seamless manner. But there seems to be a problem with the Camera Roll photos. Apparently, OneDrive for Android has a hard time uploading photos.

We made sure to get shed light on this problem and help you resolve it. The solutions we provided are below.

Solution 1 – Clear cache

Let’s start with the simplest solution. As you’re already well aware, all apps store some portions of data on the local storage. Some of them take it to another level and store hundreds of megabytes. Others, like OneDrive, will take up to 200 MB, to speed up the loading. But, a pilled-up cache can be a reason for numerous issues. After a while, it does just a contrary. It slows down the app execution and it can affect the overall performance.

So, the first step should be clearing the locally-stored data and moving from there. Here’s how to clear the cached data from OneDrive:

  1. Open Settings.
  2. Tap Apps & notifications.
  3. Choose All apps.
  4. Open OneDrive.
  5. Select Storage.
  6. Clear cache and data.

Solution 2 – Check the permissions

Like any other app, OneDrive requires a certain level of access to your device. After Android Marshmallow, these permissions prompts are appearing as you’re using the app. Only when a permission is strictly required for a certain operation, the pop-up will appear and you can choose to accept it or not. And there’s a chance you’ve skipped on the Storage or Camera permissions.

Here’s how to check them out and enable both, respectively:

  1. Open Settings.
  2. Choose Apps & notifications.
  3. Select All apps.
  4. Locate and open OneDrive.
  5. Tap Permissions.
  6. Allow OneDrive to access Camera and Storage.

Solution 3 – Rename the Camera Roll folder

Another viable solution is to start from scratch. Re-configure the app completely and change the Camera Roll folder. We don’t want to delete it, of course. But, if you’ve collected a lot of photos from your camera, chances are that caching this photos with every new sync invokes a halt. That’s why the best way to deal with it is to simply change the folder and start syncing your camera-taken photos to a new Camera Roll folder.

Here’s what you need to do, step-by-step:

  1. Open OneDrive.
  2. Select the Camera Roll folder and rename it.
  3. This will force OneDrive to create another Camera Roll folder.

If this doesn’t help and the issue is persistent, check the final step below.

Solution 4 – Reinstall the app

Finally, if none of the aforementioned steps get you going and the photos still won’t sync, you can always try and reinstall the app. In addition, you should remove the OneDrive-assigned account and set everything up again. After that, you should be able to sync photos to OneDrive without any further issues.

This should be a simple task to follow through, so check the steps below:

  1. Uninstall OneDrive.
  2. Open Settings.
  3. Choose User & accounts.
  4. Remove the OneDrive account.
  5. Re-install OneDrive and sign in again.

With that, we can conclude this article. If, by chance, you know any alternative solution we overlooked or have additional issues, feel free to share your two cents in the comments section below.

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