Fix: OK Google doesn’t work after Android Oreo update

Android Oreo is finally here for some Pixel and Nexus devices. While Google promises the new Android version will improve the overall performance of your phone, it appears that’s not exactly the case. Because people have already encountered various issues caused by Android O.

According to some reports, Android Oreo breaks the OK Google feature on some devices. Even though everything was fine in Android Nougat, users are now unable to perform some sound commands.

I’ve searched online for potential solutions, and as it appears, there’s a way to fix the problem. Unlike some other issues, that users basically have to wait for Google to fix them through updates. So, Let’s see what can we do about OK Google issues in Android O.

Solution 1 – Retrain OK Google

The solution that helped the majority of Android users with the OK Google problem is simply retraining the assistant. It looks like installing the update somehow disrupted the assistant, so retraining is needed.

In case you’re not sure how to retrain Google Assistant, follow these instructions:

  1. Go to Settings
  2. Go to Apps & notifications > expand Advanced > Default apps > Assist & voice input
  3. Tap the settings (gear) icon next to Assist app
  4. Go to “Ok Google” detection
  5. Now, choose Delete voice model, to reset Google Now settings
  6. After that, choose Retrain voice model
  7. Finish the training

That’s all. After re-training your assistant, Google Now should be working seamlessly once again. However, if re-training didn’t get the job done, move on to the next solution.

Solution 2 – Check your language settings

There’s also a slight chance installing Android Oreo corrupted your language settings. So, check if your Voice language matches your system language, to be sure Google Now will work well.

To check Voice language settings, follow these instructions:

  1. Go to Settings
  2. Go to Apps & notifications > expand Advanced > Default apps > Assist & voice input
  3. Tap the settings (gear) icon next to Assist app
  4. Tap Languages
  5. Make sure the right language is selected

Solution 3 – Check for updates

And finally, maybe the update itself disrupt Google Now, with some internal bug. That’s not the case with the Nexus and Pixel devices, but could be with other manufacturers (this article was written at the time when only Nexus and Pixel devices had Android Oreo).

If the update indeed caused the problem, Google will eventually acknowledge the issue, and release a fixing patch. So, if you’ve tried both of the abovementioned solutions, and still have problems with Google Now assistant, make sure your phone is up to date.

That’s about it. I certainly hope at least one of these solutions helped you resolve the problem with OK Google after installing the Oreo update. If not, let me know in the comments below, or reach me out on Twitter.

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16 COMMENTS

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Jason Douglass
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Jason Douglass

Yeah I have a G5 and my ok google has stopped as well…Really sucks when your job is driving for a living … TRIED EVERYTHING so frustrated

samsung A8+
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samsung A8+

no more ok google and hey google on oreo now.

Andreia
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Andreia

I have the Oreo 8.0 in a brand new Xiaomi A1 and ok Google is not an option. It appears in light grey, can’t turn on and when the system suggested me to use it, I clicked on it and the same as some users in the comments happened: connection fail… Me wifi works just fine. I can’t retrain it 🙁

Huzeyfe
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Huzeyfe

O have the same problem in xiaomi mi a1 if you can fix that text me the solution please

Mike Smith
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Mike Smith

I am using a Cubot X18 running Android 7 and everything was running perfectly, including the new ‘Hey Google’ Google Assistant feature. The Google app was updated and I suddenly noticed that voice commands were not working anymore. I tried to retrain the voice but although it was asking me to say ‘Ok Google’ the voice training wasn’t being accepted. The actual part of the menu where you turned the Google Assistant on was greyed out. As a last resort I uninstalled the latest update and then the phone would let me retrain the voice which gave me back ‘Ok… Read more »