How to fix Mobile network not available on Android

Having a stable and fast internet connection on the move is something widely available these days thanks to tecnological advancements with cellular network generations (the current one being G5). Staying on the grid without Wi-Fi is what many users rely on every day all around the world. Which makes the Mobile network not available error quite debilitating for many. If you run into this error, don’t worry – there are a few things you can do to fix it and we listed them below.

Table of contents:

  1. Check Settings and Airplane mode
  2. Remove and place back your SIM
  3. Update firmware
  4. Reset Network Settings
  5. Check with your provider

What causes the Mobile network not available?

1. Check Settings and Airplane mode

The best way to start any troubleshooting is to power off your device and power it on again. After that, you should navigate to Settings > Network & Internet > Mobile network. Once there, you should check if your SIM is active. Also, you can locate APN (Access Point Names) in Advanced options (it can differ based on Android skins) and reset it to factory values.

If the Mobile network is still not available, try enabling and disabling Airplane mode. You can do so from the Quick Access menu above the Notification shade.

2. Remove and place back your SIM

This. Try removing your SIM and placing it back again. You can also shuffle between SIM slots if your device supports 2. Restart your device, enable Mobile data, and check if it’s working or not.

Also, check your data package as maybe you used up all free data. Unless you’re paying attention, all free gigabytes can be gone in no time.

3. Update firmware

Another important thing to consider is updating your system’s firmware. Bugs that affect mobile data are rare but they can happen and keeping your phone on the latest system version is a good way to get all fixes.

Here’s how to check for updates on your Android device:

  1. Open Settings.
  2. Tap System.
  3. Select System update.
  4. Check and install available updates.

4. Reset Network Settings

If none of the previous steps worked for you, consider resetting network settings to their default values. This will erase all configured VPNs, clear all saved Wi-Fi networks, and also remove all Bluetooth pairings. But, in addition, it will restore SIM and mobile settings so it should help with issues you are encountering. Learn more about this procedure, here.

Here’s how to Reset Network Settings on your Android:

  1. Open Settings.
  2. Choose System.
  3. Open Reset options.
  4. Tap Reset Wi-Fi, mobile & Bluetooth.
  5. Tap Reset settings.

5. Check with your provider

Finally, if nothing works, contact your service provider and ask for the resolution. If your SIM card is new, it might require to be activated before used. Or there are other network issues that cause the problem for end-users.

And, on that note, we can conclude this article. Thank you for reading and please spare some time to share your questions or suggestions with us. You can do so in the comments section below.

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