Fix: Unable to connect car’s Media System and Android via Bluetooth

Pairing your Android phone and your car’s media system via Bluetooth is of great use, both for handsfree purposes and media streaming. But, we found reports of some awkward issues concerning playback while trying to connect Nougat 7.0 device with car media system.

Car and Android won’t connect via Bluetooth

One of the members of the XDA forum has stated that his Huawei Mate 9 can pair with his car but playback won’t start every time. He is concerned with its erratic behavior. Supposedly, phone pairs with every other device except the car.

Another member is having trouble with the similar problem. Devices can pair but, while music is playing, handsfree mode won’t react to incoming calls.

Well, there is one solution that can be of use if you have the same issue on your Android.

Swiftly delete the device from pairing list and retry

Sometimes the cure for the problem is easier than it seems. To do that follow these instructions.

1. Go to Settings > Wireless and Networks > Bluetooth

2. Turn your Bluetooth ON

3. In the list of paired devices select your car Bluetooth device

4. Select Forget

5. Then search for devices and select your car Bluetooth device

6. Tap Pair 

7. If you are prompted for four digits PIN, enter it

Have in mind that some cars board computers have a special button that enables Bluetooth connection.

If this solution is not helpful, don’t worry. There is probably a bug in Nougat 7.0 that is making all this trouble. Luckily, it is said that solution will be available in a first update . Nougat 7.11 is here today so we hope that unpleasant experience with this problem has come to an end.

If you are having the same problem, please inform us in the comment section. Also, if you managed to solve it, let us know. Traveling to work without your favorite playlist is a thing no one should endure for long.


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July 9, 2020 10:26 pm

My mate 20 will not work to my Toyota RAV 4 media system. It connects fine and the phone works fine but it will not play music via Bluetooth or USB.

But I’ve tried with 3 types of iPhone and a Samsung S8 and they all connect 1st time and work OK.
I’m lost now what to do and am assuming it’s just a flaw with huawei

Suad Bašić
Suad Bašić
March 7, 2020 10:45 pm

I have a same problem with car bluetooth connection. Handsfree call works just fine, but it can not alow media connection. I use Huawei P30 Lite

Sheraz Nabi
Sheraz Nabi
June 12, 2020 10:11 pm
Reply to  Suad Bašić

Have you found a solution, i am having exact same problem with huawei p30.

M E Sergeant
M E Sergeant
July 3, 2020 9:51 pm
Reply to  Suad Bašić

same problem here. moto g7. it used to work but now if I want to call over speakerphone – I have to dial from the phone. pushing the BT button on the steering wheel says “sorry something went wrong:. aside from that I can make calls from the main google screen, receive calls and end calls. I just can’t voice dial. today I tried hooking up Alexa and was able to voice dial a call. it had all my contacts. unlike the radio in my car. it seems that the car (MItsubishi Outlander) and the radio (Kenwood 9703s) just won’t… Read more »

February 13, 2020 4:38 pm

Εγώ έχω το Mi A3 xiaomi και με πετάει εκτός όταν πάω να συνδεθώ με το αυτοκίνητο Skoda skala το bluetooth. Τι να κάνω. Το κινητό έχει Android 9

October 28, 2018 12:12 pm

New (October 2018) Xperia L1 running nougat. Pairs fine with my (new) Honda Civic but telephone audio is is extremely distorted, maps audio does not play on Honda media system, etc. I have not yet dared try streaming music audio and the phone appears unusable in this capacity… System worked great with my previous Samsung S4 (and other phones)…

James Richardson
James Richardson
April 13, 2018 11:54 pm

We are having the same problem, if we find out how to do it we will let you know.

David Snowden
David Snowden
April 12, 2018 12:00 am

I have the same issue with my p20 pro says paired but wont connect. Issue is on my LG CM3460 Speakers.

April 9, 2018 6:11 pm

FIXED – delete paired device from phone bluetooth, then switch bluetooth off and restarts your phone. Go to your car and select ‘paired devices’ and delete all of them, so it is empty. Then go to ‘pair device’ wait til it says ‘ready to pair with 4 digit pin code’, then switch on your bluetooth on your phone, it should show your car radio/media system, input the code, it’s paired, then should connect. It seems the first time you do it, it pairs but does not connect and then it doesn’t matter how many times you keep trying it won’t… Read more »

April 9, 2018 5:57 pm

Just got a P20 lite and will pair with the car no problem, but won’t connect at all. The phone is listed in my paired devices in the car and My Radio is paired in my phone, but they just won’t connect, has anyone found a solution?

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