How to solve Facebook Android app crashes

Issues with both the Facebook app and Messenger app aren’t a rarity on Android mobile devices. For some users, they are an everyday struggle, even though they shouldn’t be. However, let’s not cry over spilled milk, but rather try to fix the issues users encounter on a daily basis. One of those issues is app crashing. The Facebook app seems to crash unexpectedly and it’s hard to find out the exact reason. The problem especially occurs after the system update.

For that purpose, we enlisted solutions, in hope to help you resolve it. You can find the list below.

Update Facebook app

The first step you should take is somewhat a leap of faith. Namely, you’ll need to rely on the possible fix for the crash issue in the latest update. If it’s available, of course. Your phone may do the job for you with the automatic update, but in case you’ve disabled it, make sure to check these steps for the manual update.

  1. Connect via Wi-Fi.
  2. Open Play Store.
  3. Tap Menu.
  4. Search for Facebook in the Update list.
  5. Tap Facebook to update.

If the crashes are gone you’re good to go. However, if the problems are still there, let’s move to the firmware.

Update Android

On some occasions (rare occasions, to be perfectly honest), you can repair your app-related issues with the new firmware. Basically, some of the crashes appear after the major software update. So, in order to resolve any invoked issues, the developers shortly patch the issues with the small fixes. So, you should just in case, check for the available updates for your device. And this is how:

  1. Enable Wi-Fi.
  2. Tap Settings.
  3. Move down and tap System update.
  4. Tap Check for updates.
  5. If the update is available, tap Download & Install.
  6. Make sure that your battery is at least at the 30% before updating.

If the Facebook app still crashes, move up to the next step on the list.

Clear  Facebook app cache and data

Another thing worth checking is also one of the best-known Facebook app’s drawbacks – unreasonable storing of the considerable amount of data and cache. What you should do is clear the cache and data, and check for changes in the app’s behavior. Hopefully, with that move, you’ll remove possible slowdowns that are a known culprit for this issue. This is how to clear cache and data from the Facebook app:

  1. Open Settings.
  2. Tap Apps.
  3. Navigate to Facebook app.
  4. Tap to open Options.
  5. Tap Clear Cache and then Clear Data.
  6. Restart your device and try out Facebook app again.

If the sudden crashes are still there, the reinstallation is the next obvious step.

Reinstall the Facebook app

Well, with the reinstallation you should get the latest version and clean cache/data in a more manageable manner. However, you’ll need to set up your preferences again after the reinstallation is completed. This is how to manage Facebook reinstallation process:

  1. Tap and hold the Facebook app and move it to the top of the screen to uninstall it.
  2. Restart your device swiftly.
  3. Enable Wi-Fi.
  4. Tap Play Store.
  5. Search for Facebook.
  6. Install the app and check for changes.

However, if the current version is malfunctioning on your device and the previous was working just fine, check the next step.

Download older Facebook app version

If you’re keen to use Facebook’s official app but the latest changes made havoc, you can download an APK and use older app’s versions. It’s easier if your phone is rooted, but it doesn’t matter if it isn’t. Follow these steps to obtain and install an earlier version of the Facebook app:

  1. Download the wanted version’s APK here on your PC.
  2. Extract the file until you have the APK file.
  3. Connect the Android device to the PC via USB and transfer the APK file to internal memory.
  4. Uninstall the current Facebook app and restart your device.
  5. Navigate to Settings > Advanced settings > Security, and enable Unknown sources.
  6. Use File Explorer or a similar app to navigate to the folder where the APK file is stored.
  7. Tap to install the APK with the older version.
  8. After the process is finished, make sure not to install updates for the Facebook app.

But, in case you’re over your head with the shenanigans of the official Facebook app, you still have an alternative to access your favorite social network.

Use an alternative wrapper apps

A lot of people decided that enough is enough and switched to ‘wrappers’, the 3rd-party alternatives that have similar features like the original app but with better performance and optimization. However, that comes at the cost. Some of them have ads and you’ll need the Pro version to get rid of them. On the other hand, others may be too feature-slim for someone’s taste. But, most of the time, with the wrapper, you can get rid of Facebook Messenger, too. Two birds with the one stone.

These are some apps we advise you to check out:

Additionally, you can log into Facebook via a browser, like Chrome, Opera, or Mozilla.

Reset phone to factory settings

At the end, if you’ve developed some kind of emotion for the official Facebook app, you can try and perform factory settings. This is the last step and too often it’s not worth performing. Namely, as you already know, with the factory reset you lost all of your data. All that effort put in the hope that, after the fresh system starts, your Facebook will work as intended. More times than not, it won’t help you.

However, if you’re keen to try it out, this is how to reset your Android device to factory settings:

  1. Backup your data.
  2. Tap Settings.
  3. Open Backup & reset.
  4. Tap Factory data reset.
  5. Select what to preserve.
  6. Tap Reset phone.

After that, the phone will restart and, the next time it starts, all settings and data will be renewed. Now you can download the Facebook (if it’s not already preinstalled on your device), and check for changes.

That should wrap it up. The Facebook app crashes are not exactly something you would expect from the premium developers working for Facebook. However, maybe they’ll reassure us in the near future.

What is your experience with the Facebook app? Do you have any alternative solutions for crashes issue?

Make sure to tell us in the comments. We’ll appreciate it.


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January 31, 2019 11:26 pm

This sort of problem should not be happening. Can you actually imagine if you added all the time spent by millions of users? it actually doesn’t make any sense at all, in fact it’s bordering on total incompetence across the board. i hate facebooknand any other d**k wipe app that supposedly helps us through the day when in actual no apps help at all. So called app designers need to go back to programming school and app designers need to sing of the same hymn sheet.

Ivan Jenic
Ivan Jenic
June 5, 2018 6:37 pm

Hi Manuela,
I’m sorry you’re experiencing troubles with your Facebook client. I’m pretty sure none of the solutions we offered above can make things worse. You probably installed a buggy update. Just wait for some time, Facebook will surely release a patch soon.

May 25, 2018 12:36 pm

Thanks a lot. It’s even worse now. Can’t open fb at all now, screen keeps closing, do not get any content at all. Please be careful with what you write. Thank you

mahesh khadgi
mahesh khadgi
February 28, 2018 5:44 pm

same issues i have but i am using old version of facebook and messenger if i update the phone gets crashing .i will never buy sony phone anymore why they dont upgrade give android as they have given to sony experia z2 are z1 is not the user ?

February 28, 2018 5:44 pm

I had all the same problems.looked EVERYWHERE for answers.funally found a blog about uninstalling android system webview updates from your apps..HALLELUJAH IT WORKED!….finally!hope this helps anyone else from going insane 🙂

Lalnuntluanga Chhakchhuak
Lalnuntluanga Chhakchhuak
February 28, 2018 5:44 pm

MY FB crash when ever I open a link. The inapp browser is buggy

February 28, 2018 5:44 pm

I have a Sony Xperia Z1 compact, and Facebook and messenger crashes won’t open at all. I have uninstalled, reinstalled, turned off device, reset to factory reset, reinstalled Facebook and messenger, worked fine, but after I restarted my phone Facebook crashed again. Removed, reinstalled no changes at all. What to do more? I had to reinstall all apps, but issue still persist. I really need help. What to do more?

February 28, 2018 5:59 pm
Reply to  Enikő

Similar issue, same phone, same everything. Facebook was crashing my phone about a month ago, uninstalled it, and today Messenger refuses to start, it crashes immediately after starting.

February 28, 2018 5:44 pm

Sorry uninstalling Android system webview has not helped me

Lalnuntluanga Chhakchhuak
Lalnuntluanga Chhakchhuak
December 15, 2017 6:52 am

MY FB crash when ever I open a link. The inapp browser is buggy

October 4, 2017 5:40 pm

Sorry uninstalling Android system webview has not helped me

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