Apple Music is the number one choice of many when it comes to streaming music on iOS. But just like any other app, it has its own set of issues.
The particular problem we’re talking about here is when Apple Music actually opens, but it fails to load your libraries, playlists or just any music. If you’ve recently encountered this issue, and I assume you did, check some of the following solutions, and I hope you’ll be able to resolve the problem.
Table of contents:
- Enable iCloud Music Library
- Update Apple Music & iTunes
- Update iOS
- Reset Network settings
- Reinstall the app
Solution 1 – Enable iCloud Music Library
iCloud Music Library allows you to access all the music from your iCloud account through Apple Music. In short, you won’t be able to use Apple Music properly without this feature enabled.
Enabling iCloud Music Library is easy. You just need to go to Settings > Music, and make sure the iCloud Music Library option is enabled.
Enabling this option should re-establish the connection between Apple Music and your iCloud account, so you should have no problems streaming music anymore. However, if enabling iCloud Music Library doesn’t get the job done, try some of the solutions listed below.
Solution 2 – Update iOS & iTunes
As Apple Music is Apple’s own service, Apple delivers frequent updates for it. So, it’s possible you’re dealing with a known issue that will likely be resolved in the upcoming update.
To make sure you receive that update, you should keep both your device and iTunes up to date.
First, go to settings and check if a new update for your iOS version is available. If it is, download and install the update, and the issue may be resolved.
If updating your iOS device didn’t get the job done, check for iTunes updates.
Solution 3 – Check Apple Music servers
Although it’s unlikely, I have to mention possible server outage. If Apple servers are down, you won’t be able to stream any music with Apple Music. However, don’t worry because potential outages don’t usually last for too long.
You can check the Apple server status here.
Solution 4 – Reset network settings
In case updating your device and enabling iCloud Music Library didn’t resolve the problem, you can try with resetting the network settings. Here’s how to do that:
- Open Settings.
- Tap General.
- Tap Reset.
- Choose Reset Network Settings.
- Enter your passcode when prompted.
- Tap Reset to confirm.
- Restart your device.
- Reconnect with known Wi-Fi source and try commanding Siri again.
Solution 5 – Reinstall the app
I’d normally advise you to clear Apple Music cache, but unfortunately, that’s not so easy in iOS. Instead, you can try and reinstall the app, so the cache data will be deleted for sure.
After deleting Apple Music, head to the App Store and download it again. Hopefully, you won’t have any problems with loading your music library anymore.
That’s about it. I hope at least one of these solutions helped you to resolve the problem with loading Apple Music. If you have any comments, questions or suggestions, just let us know in the comments below.