Every year the same story. Google introduces Android Beta for the next release in April or May, the final product goes out in September and the anguish of wait for so many users starts. However, we should know better than to rush major Android updates as these days they are more about aesthetics and, most importantly, first-adopters are riddled with bugs.
Issues that are quite debilitating for the user experience are many, but what’s worst than apps crashing left and right or even system and system services crashing. We made sure to add some solutions to this set of Android 10 problems below. Make sure to check them out.
Table of contents:
- Reboot your device
- Clear cache from apps
- Boot into Safe mode and check for improvements
- Update the firmware
- Reset the device to factory settings
Why does my Android phone keep crashing?
This is quite a rare happening but when it does happen, it’s usually due to incompatibility of the apps with the new Android version.
You should try and reboot your device, reset the affected apps or, eventually, reset your device to factory settings to resolve the problem almost certainly.
Solution 1 – Reboot your device
The first thing to do is to reboot your device once. Switching from older to newer Android versions is usually seamless but sometimes the factory reset is recommended. But, resetting your device to factory settings and restoring everything can be quite a chore.
So, reboot your device and check for improvements. If the issue persists, move to additional steps below.
Solution 2 – Clear cache from apps
If you can pinpoint apps that are crashing, maybe we are not looking at a system-wide problem. First of all, clear cache and data from all apps that are crashing after a system update was applied.
If that doesn’t help, reinstall said apps from the Play Store or sideload a newer version from the APK Mirror, from here. If pre-installed Google’s apps are causing issues, reset them to factory settings and check again.
Follow these steps to clear cache and data from apps on Android 10:
- Open Settings.
- Choose Apps.
- Tap All apps (App manager or Manage apps).
- Open the app you want to clear cache and data from.
- Tap Storage.
- Clear cache first and then data.
Solution 3 – Boot into Safe mode and check for improvements
Some OEMs recently removed the Recovery option to wipe cache partition but Safe mode is there to stay. It’s the essential troubleshooting step and it helps to identify the problem rather than solving it. In this case, it will help you find out whether the apps crashing on Android 10 issue can be singled out or it’s a system-wide issue.
Once you reboot your device in Safe mode, there are two scenarios. If the issue persists, we highly recommend moving to step 5 and resetting your device to factory settings. On the other hand, if everything works as intended, make sure to update your firmware.
Here’s how to enter Safe mode on Android:
- Press and hold the Power button until the Power menu appears.
- Tap and hold on the Power Off icon until you see the Safe Mode prompt.
- Tap again to restart your device into the Safe Mode.
- To exit the Safe Mode, just reboot your device again.
Solution 4 – Update the firmware
As mentioned in the previous step, update giveth and update taketh away so, the best way to resolve rushed Android 10 update is with timely patches. And, since we are looking at a major issue, OEM will probably provide the fix as soon as possible.
So, navigate to Settings and check for updates. Users are usually prompted when there’s an update available, but it won’t cost you to check out for updates manually.
Follow these steps to update your device:
- Open Settings.
- Choose System or About device.
- Check for updates.
Solution 5 – Reset the device to factory settings
Finally, the last solution we can recommend is the safest bet that apps or system won’t keep crashing on Android 10 anymore. And that’s the factory reset. This is usually advised as there are changes in the system architecture and certain apps and services might misbehave.
So, back up your data from the internal storage and system settings to Google Drive or OEM’s cloud and reset the device.
If you are not sure how to do it, follow the steps below:
- Back up your data from the internal storage (photos can be saved to Google Photos, other media can be saved to an external storage or a PC).
- Navigate to Settings > System > Reset.
- Select Factory data reset.
- Follow instructions to reset your device to factory values.
That’s a wrap-up. Thank you for reading and don’t forget to share your experience with this issue in the comments section below.