Safari not working after latest iOS update

In contrary to some other platforms (Windows Mobile, we look at you!), iOS‘s native browser, Safari, is great since the introduction. Indeed, it’s far from flawless, but it still offers a lot of valuable assets for iOS users, that are well accustomed to great design and intuitive workflow.

Besides some minor bugs that need to be addressed in the future updates, certain users experienced the issue with the crashes after updating to latest iOS version. Even though Apple is thorough with addressing issues, this is a major problem and can disrupt the overall positive image of iPhone’s pre-installed browser.

For that purpose, we prepared some workarounds that should help you resolve the issue at hand. If you’re encountering frequent Safari crashes on your iPhone, make sure to check the list below.

How to solve Safari issues after latest iOS update

Restart your device

Even though it’s not common, iOS updates are nonetheless changes to system architecture. They can cause some bugs or temporary stutters, or, in this case, affect the built-in system feature which is the Safari web-browser. In this and similar scenarios, we always advise our readers to give restarting a chance. Most of the issues, or at least most of the mild issues, can be resolved by a simple restart of your device.

These instructions should show you how to do it:

  1. Press and hold the Sleep/Wake button.
  2. After it appears, use the slider to turn your device Off.
  3. After the device turns off, use Sleep/Wake button to turn it ON again.

Force quit the app and relaunch it

Another standard workaround that comes in handy once an app starts misbehaving is force quit. It works both for pre-installed system apps like Safari or 3rd-party apps. Once you start the app and things take a wrong turn, there’s the slightest chance that you won’t be able to stop it easily. Luckily, with the force quit, you can close the app completely (from working in the background) and relaunch it again later on.

  1. Double tap the home button.
  2. Swipe up on the Safari app card.
  3. Reopen the app.

Additionally, you can restart your device prior to relaunching the app.

Clear app’s browsing data

As you’re already well aware, Safari stores all the browsing data (depending on settings, it can store it both to local and cloud storage), including browsing history, add-ons, site cache, stored passwords etc. Those can pile up over time and cause the app to malfunction or crash. Especially if you’re not cleaning it frequently. So, basically, what you got to do is to delete all browsing data and look for changes. It just may be the solution to your problem.

  1. Tap Settings.
  2. Open Safari.
  3. Tap Clear History and Website Data.

This will delete both internal and iCloud data, so have that in mind.

Reset Network settings

Safari is a built-in app and it heavily depends on system performance, or rather the performance of related features. For the web-browser, it’s essential to have a stable network in order for things to work. Some other 3rd-party browsers are also dependent on connectivity, of course, but only Safari is bound to certain Network settings. For that reason, one of the troubleshooting steps is a factory reset of Network settings. Have in mind that this will clean all your saved passwords and network, so you might need to set them up again manually.

  1. Open Settings.
  2. Tap General.
  3. Tap Reset.
  4. Choose ‘Reset Network Settings’.
  5. Enter your passcode when prompted.
  6.  Tap on Reset to confirm.
  7. Restart your device.

Once the device starts, you should be able to continue with the seamless use of the iOS browser.

Disable Safari Suggestions

The Safari Suggestions feature is a smart and intuitive solution for content previews while searching for something in the Search Bar. It’s amazingly designed, but not flawless. Many users are not ready to give up on those, solely because of the overall usefulness of Safari Suggestions. However, this feature can heavily impact the performance since they are somewhat known for slow downs and similar issues.

So, it might be a good idea to disable them. At least to determine are they behind the bug or not. If you’re not sure how to do it, follow the instructions below:

  1. Tap Settings.
  2. Open Safari.
  3. Disable Search Engine Suggestions.
  4. Disable Safari Suggestions.
  5. Restart your iPhone.

Reset to factory settings

Finally, if nothing of the previous steps proved as a valid solution, you might need to turn to a factory reset and restore. By restoring your device to factory values, you should be able to resolve the problem at hand. Additionally, you can choose to downgrade to previous iOS version, but that might take you too much time, and, in the worst case scenario, can temporary damage your phone.

Within the device

  1. Go to Settings.
  2. Tap General.
  3. Tap Reset.
  4. Select Erase All Content and Settings.
  5. Don’t forget to backup your data before you confirm.
  6. Confirm selection and start the process.
  7. Later on, you should choose Restore from the iCloud Backup feature.

With iTunes client for PC or Mac

  1. Install the latest version of iTunes app on your PC.
  2. Connect your device to a PC.
  3. Start iTunes and choose Summary.
  4. Remember to backup your iPhone data.
  5. Select Restore iPhone.
  6. Move on to restoring process.

That should do it. If you’ve had additional issues, make sure to share them with us in the comments section below. We’ll be glad to assist you. Thank you for reading and have a nice day.


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